- Lockers & luggage
- Coin lockers to the left of the aquarium entrance (8:30 until last entry, cashless accepted). Extra-large ¥800, large ¥500, small ¥300
- Payment
- Credit cards accepted at the ticket counter, Restaurant Inoh, and shops. E-money (transit IC, iD, WAON, etc.) and code payments (PayPay, etc.) vary by outlet. The park’s sightseeing tram is cash only
- Strollers & wheelchairs
- Strollers and wheelchairs lent free on the 1st floor of the P7 parking garage, at the Central Gate information desk, and at the main information center (Haisai Plaza), among other places (first come, first served; no reservations). None are lent inside the aquarium
- Accessibility
- Elevators connect the 1st floor with the 3rd and 4th floors, and almost all main routes are wheelchair accessible. Electric wheelchairs lent free on the 1st floor of the P7 parking garage (limited numbers). Nursing rooms at the entrance (3F) and in front of the Churaumi Theater (2F); baby changing seats in restrooms on every floor
- Language support
- English pages on the official website. Free audio guide for each tank on your smartphone (via the official “Churaumi App”; free Wi-Fi inside; earphones required)